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Who to hire to replace your windows

Windows add a lot of value to your home; improving the look of your exterior and improving your home’s energy efficiency. Purchasing new windows is a big investment. Once you’ve decided on the right product, you will next have to select who will install them. While some homeowners consider windows a do-it-yourself fix, windows improperly installed will not perform properly.

EiEiHome spoke with Randy Sibbald of Brock Doors and Windows, a full-service window and door company in the GTA about what to consider when hiring a professional window contractor.

First impressions count

Is the contractor happy to spend time with you and answer all of your questions regarding their products and service? “When you meet with a potential contractor, you should feel that they have time for you and that your questions are welcomed,” says Sibbald.

Use the same contractor for purchase and installation

Contractors are certified experts in the brands that they carry. They know the ins and outs of their products and have learned how to install them in order to ensure proper fit and function.

“[Members of] the installation team are specifically trained to take exacting measurements and expertly install their brand of windows,” says Sibbald.

Ask about qualifications

Take the time to research your contractor. Ask how long they’ve been in business, if they have testimonials from satisfied customers and if they’ve received any awards.
Brock Doors and Windows, for example have received several awards including the GTA Consumer Choice Award in 2016 and Top Choice Award.

Know what to expect

A seasoned contractor will tell you how long your project will take and will be able to walk you through the steps from measurement to installation.

Your contract should include specifics including the window brand, size and type plus any add-on features, installation details and labour and materials cost broken down in easy to review terms so that you’re not left with questions after the fact.

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