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Customer service is dead – or is it?

All too often, you find yourself looking for a service – whether that’s hiring a contractor or searching for a product in store – and are met with mediocre customer service. Businesses aren’t meeting your needs or taking your time into consideration. It seems like inadequate and unprofessional customer service has become the standard. 

We spoke with Leslie Kellen of All Canadian Self-Storage, a company that continues to pride itself in providing exceptional service.

Customer service should be at the forefront of any business

When a customer is seeking a service, no matter what that service is, they’re providing a company the business it needs to be successful. Why should that customer receive anything short of great service? Customers who are looking for self-storage, moving supplies or truck rental from All Canadian can rest assured their needs will be taken care of.

All Canadian Self-Storage is focused on providing the best customer service experience,” says Kellen. “We deliver far beyond the industry standard to provide exceptional service for everyone we interact with.”

All Canadian is determined to protecting your belongings, while providing exceptional customer service.

All Canadian is determined to protecting your belongings, while providing exceptional customer service.

Customer reviews say it all

But how can you be sure a company will provide such a great service? All Canadian Self-Storage has hundreds of real testimonials and video reviews on their website and social media channels.

Being able to collect so many reviews – reviews that indicate what a pleasant experience it was working alongside All Canadian – gives future customers peace of mind that they’re hiring a reputable and experienced company that’s dedicated to satisfying their needs.

Kellen encourages future customers to read and watch the reviews, for they’re a great opportunity to understand other people’s customer service experiences.

Take a look at one of the company’s many, many reviews!

How a company handles mistakes shows integrity

No matter how hard a company works to provide exceptional service, a mistake can happen, or it can fall short of a customer’s expectations. “It can happen to anyone even with the best intentions,” says Kellen.

All Canadian Self-Storage will do whatever it can to make it right. “It’s not about making a mistake, but it’s how you deal with it,” he says, adding businesses should work to take care of the customer after the fact. “This is something All Canadian considers a major priority,” says Kellen, adding the company places a high level of importance on rectifying any concerns a customer may have.

Experience the difference with All Canadian Self-Storage. No matter your needs –big or small projects, packing supplies, self-storage or mobile self-storage, All Canadian is committed to satisfying your needs and providing exceptional customer service.

For more information on how All Canadian can make your life easier, or to watch video reviews, visit their profile on our website!

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