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It’s all about warranties with new windows

Your current windows are dated and leaking and you have decided to replace them with new energy efficient windows. However, the design and efficiency of your windows isn’t the only thing you have to think about. eieihome.com spoke to Wayne Palmer of George Kent, a GTA home improvement company that dates back to 1949, about window warranties.

What should you know about warranties?

The most important advice we can give you is to read the manufacturer’s warranty in detail and understand the exclusions. Equally important is the contractor’s Labour Warranty.

Why are warranties important?

New windows are a big investment that can last you a few decades. Just like any other investment, it’s a smart move to know what your warranty covers so that you can save money if a problem occurs.

What about problems with installation?

Most problems that occur have to do with the contractor’s workmanship, not the window. This is an important distinction to keep in mind. If the manufacturer gives you a Lifetime Warranty and the contractor gives you only 1 or 2 years you should be concerned. It may cost more in labour to fix a problem in eight years than to buy a new window today.

It’s all about warranties with new windows

What should you look for in a window warranty?

You’ll want to look at two types of coverage: coverage against manufacturing defects and coverage against workmanship errors.

Tell us about coverage against manufacturing defects.

Nearly all manufacturers provide warranty against manufacturing defects, but the exact coverage will vary. For example an Enerview window lifetime warranty covers every single component of your windows. This includes the frame, glass and hardware. If you have a problem with any part of your windows, simply give Enerview a call and they’ll come out to correct the problem, hassle-free. Additionally, they offer a 5-year warranty on glass breakage for any reason, whether you’re at fault or not. Enerview replaces broken glass, no questions asked. All of their warranties are transferrable and non-prorated, so even if you move or sell your house, simply notify them within 30 days and your warranty is still valid. Not everyone offers this, so it is important to review the warranties carefully before purchasing your windows.


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