My name is Rohit. I live in Scarborough and I have just recently had a deck installed by members of your organization. I am writing this letter to inform you of why I chose The Deck Depot rather than one of the many other deck installers in my area and the quality of the work performed.
When I had originally decided to have a deck built, I phoned many deck installers and requested quotes. Of the 15 calls I made, only about 5 installers returned the call. Of those 5, Eddie, from your company was the only one who requested a visit before making an official quote. Eddie was very responsive and came out, assessed the project and gave us a quote. One week later, I called Eddie back and he again came to my house to make the final drawings and we closed the deal. Eddie was very responsive and honest with me when negotiating the details of the project. He was open with suggestions but always respected my desires of how I wanted the deck to look.
As scheduled, members from your company came out approximately 3 weeks later and put down the footings. In the next couple of days, Mike came to install the deck. To my amazement, Mike worked by himself and built the entire 14x16 foot deck in approximately one and a half days. He was amazing. Despite incredible heat, Mike toiled away in the hot sun and built what has become the envy of our neighbors. Mike did a fabulous job. He built a cedar deck with railings, stairs and 4 benches. If I could summarize his efforts and achievements into three words, they would be:
I would like to thank The Deck Depot for all their hard work and a job so well done. The price that I paid for the deck was higher than the quotes I received from other installers, however the finished product was well worth the price paid. You do a high quality job with professional people. Great job!
Thanks once again.
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