As first-time home buyers, we were very dissatisfied with Brent's inspection. He failed to notice many issues with our house that we discovered shortly after moving in. The plumbing has unsupported pipes, improper draining and venting; the 2nd storey roof is in disrepair (Brent did mention some of the roof issues, but not all - this particular issue he actually took a photograph of but never communicated to us); the kitchen roof he told us was in decent condition, probably needs to be replaced in a couple of years, meanwhile it's already leaking after a month. Brent has staunchly refused to apologize for missing these issues in his inspection and seems unconcerned about providing good customer service. His website says he "goes through the home with great detail" so that we will "understand the home as well as [he] does", but in our experience he was not detailed at all and did not help us to understand major issues regarding our home. I would not recommend this company to anyone.
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