I really appreciated that from the start, how professional the service was presented. After my initial phone call, John Bailey responded promptly and professionally. he explained the process completely. i appreciated the heads up call one day prior from the office. She was able to relay our change of start time quickly. (we needed two extra hours to ready everything before the men arrived in the morning of the move. All fine. The 1st truck arrives and the three men were cordial, communicative and professional. They worked hard and spoke with the other truck team # 2 with cortesy. Truck team 2 arrives (two men)--again courteous and worked hard complete our move. They seemed happy and strong and positive. When we ended they were all together with us. We tipped them and they drove away. In the morning, unfortunately, we found tire tracks through the margin around the driveway. (It was a big truck) I could understand the turning radius would have difficult for anyone. i called John bailey and he called right back. Big plus!!! he told me he would drive by to look at the damage and he did the very next morning. SO---damage occurred and was quickly fixed. Thank you Two Men and a Truck! i really appreciated your professionalism, positive and responsive communication and follow-through. Damages happen all the time, but the real difference is how quickly they can be remedied!
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