Had my roof replaced in 2008. Cost $24,000. Bits of shingles keep coming off the same spot every year since the installation. They've come back to repair it (appreciated), but a few months or a year later, the shingles fall off again. Do it once...do it right! That's their tagline. There's a problem in that spot which they never cared to fix! They just patched over it and hoped it'll last.
Also called 7 or 8 times, at different times. All their agents are busy, and voice messages were never addressed. No response from emails sent as well. When I finally got to speak with an agent, she said she'll have someone call me. Nobody ever did. Meanwhile, it's been raining a lot the last 2 weeks, and my roof is starting to leak... I guess when there's no money to be made, Juffs just would not care.
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